Support
Support for setup, operations, training, and integrations.
We help with onboarding, tenant configuration, role setup, KYC workflow, POS readiness, invoice templates, live support, tickets, and integration planning.
- OnboardingTenant settings, branches, roles, users, catalog, and first order workflow.
- OperationsPOS flows, refunds, reminders, receipts, dashboards, and reports.
- ExtensionsCMS, public website content, mobile apps, desktop apps, and business automation.
- Live chatCustomer and tenant conversations can be routed to the correct platform or tenant support team.
- Support ticketsRaise platform issues, track status history, and keep every response attached to the ticket timeline.
- TrainingRole-based walkthroughs for owners, cashiers, managers, and support users.
Need a human in the loop?
Reach us for workspace setup, bug reports, operational questions, onboarding help, or implementation support.
See Farexa running on your own workflows.
Book a walkthrough with your branches, roles and tax rules, or start a free trial workspace today.