FAQs

Quick answers without a wall of questions.

Search common FAREXA ERP questions or open a focused FAQ category for POS, inventory, procurement, HR, fleet, security, pricing, or implementation.

8 answers

General

What the platform is, who it fits, and how teams can start small then expand.

Open all General FAQs
What is FAREXA ERP?

FAREXA ERP is an all-in-one multi-tenant ERP platform for retail, service, trading, and growing businesses. It brings POS, sales, inventory, CRM, procurement, expenses, HR foundations, fleet, reporting, tenant websites, and workspace controls into one SaaS-ready system.

Who can use this ERP?

It fits retail stores, mobile accessory shops, salons and spas, cafes, service companies, trading businesses, small warehouses, multi-branch operators, and startups moving away from Excel or manual registers.

Is it suitable for small businesses?

Yes. A business can start with core workflows such as POS, customers, products, invoices, and reports, then enable deeper modules as operations grow.

7 answers

Tenant & Users

Workspace, branch, role, permission, staff access, branding, VAT, currency, and timezone questions.

Open all Tenant & Users FAQs
What is a tenant workspace?

A tenant workspace is a separate business environment for one company or organization. It contains that tenant's settings, users, branches, catalog, sales, reports, website content, and operational data.

Can one company have multiple branches?

Yes. Branch management supports businesses with multiple shops, counters, departments, or locations.

Can I create users with different permissions?

Yes. Tenant owners can create users and assign roles so staff access matches real responsibilities.

9 answers

POS & Sales

Counter sales, receipts, invoices, refunds, discounts, coupons, sharing, and daily sales tracking.

Open all POS & Sales FAQs
Does the ERP include POS?

Yes. FAREXA ERP includes POS workflows for fast counter selling, payment capture, receipts, customer linking, and VAT-ready sales.

Can I print POS receipts?

Yes. POS receipt printing is supported for compact counter-sale output.

Can I print A4 invoices?

Yes. A4 invoices are supported for formal sales documents and business customers.

9 answers

Inventory

Products, stock coupling, batch stock, FIFO, low stock, dead stock, and valuation.

Open all Inventory FAQs
Does the ERP support inventory?

Yes. Inventory support includes products, categories, services, packages, stock movement, alerts, valuation foundations, and POS-linked behavior.

What is tight inventory coupling?

Tight inventory coupling means sales are closely controlled by available stock, and stock can be deducted automatically when items are sold.

What is loose inventory coupling?

Loose inventory coupling gives businesses more flexibility, allowing sales workflows to continue while stock is reviewed or adjusted separately.

8 answers General What the platform is, who it fits, and how teams can start small then expand.7 answers Tenant & Users Workspace, branch, role, permission, staff access, branding, VAT, currency, and timezone questions.9 answers POS & Sales Counter sales, receipts, invoices, refunds, discounts, coupons, sharing, and daily sales tracking.9 answers Inventory Products, stock coupling, batch stock, FIFO, low stock, dead stock, and valuation.5 answers CRM Customers, leads, communication history, website inquiries, and order linking.7 answers Procurement Suppliers, purchase requests, RFQs, quotations, POs, receiving, invoices, and inventory connection.6 answers Expenses & Finance Expense posting, categories, VAT, exports, accounting scope, and module links.5 answers HR Employees, departments, leave, payroll readiness, approvals, and HR workflow foundations.6 answers Fleet Vehicles, drivers, trips, fuel, maintenance, and fleet expense integration.7 answers Reports Available reports, filters, exports, print readiness, columns, and dashboards.6 answers Security Role-based access, tenant isolation, auditability, KYC, permissions, and secure operations.6 answers Website/CMS Tenant websites, content management, products, promotions, leads, and SEO.5 answers Technical .NET/Blazor stack, hosting, APIs, integrations, mobile apps, and PWA readiness.5 answers Implementation & Onboarding Rollout planning, setup sequence, training, migration, and early-stage ERP adoption.4 answers Cloud Hosting & Backups Hosting, deployment, IIS, cloud/VPS readiness, backups, and production resilience.4 answers Integrations & API Developer API readiness, payments, WhatsApp, external systems, and reporting feeds.3 answers Mobile & PWA Mobile app readiness, browser access, PWA direction, and field team usage.7 answers Pricing & Support Trials, module pricing, support, custom modules, demo data, and migration.

Need an answer for your own rollout?

Ask about modules, users, branches, implementation, migration, reports, or support.