Properties and tenants
Properties and their tenants are records, so the portfolio is on the system.
Tenants, maintenance, and invoicing across every property you manage.
Property management ERP that keeps properties, tenants, maintenance requests, documents, and invoicing together — so a tenant's request is tracked, a property's papers are in order, and the rent and charges are billed.
Managing property is a coordination job that lives in scattered messages: a tenant's maintenance request by phone, a lease document in an email, a rent charge on a spreadsheet. Something always slips — the request nobody logged, the renewal nobody tracked, the charge nobody raised. Farexa keeps it together: properties and their tenants are records, maintenance requests are tracked as tickets, documents attach where they belong, and invoicing bills rent and charges against the property.
The maintenance side runs like a service desk. A tenant request becomes a tracked ticket, a technician or contractor is assigned, and it's closed on the record rather than forgotten — with the cost visible against the property. Invoicing handles the money owed, documents keep leases and papers in order, and appointments cover viewings or inspections. Where a manager runs many properties or several owners' portfolios, each stays separated while the whole book is readable.
It's the operations system for a property business: requests tracked, properties documented, and the billing that keeps the income coming in on the record.
Key features
How Farexa maps to property management.
Maintenance as tracked tickets
Tenant requests become tickets, assigned and closed on the record.
Documents on the property
Leases and papers attach where they belong, not in scattered inboxes.
Invoicing rent and charges
Bill rent and charges against the property, so income is on the record.
Cost against the property
Maintenance cost is visible against the property it was spent on.
Appointments for viewings and inspections
Schedule viewings and inspections as appointments.
Guest-raised requests
Tenants can raise and follow a request without an account.
Portfolio visibility
Keep many properties or owners' portfolios separated but readable.
How it works
From tenant request to billed income.
01
Set up properties and tenants. Create properties, tenants, owners, documents, and maintenance categories.
02
Capture requests. Tenant maintenance requests become tracked tickets with status.
03
Assign and close. Assign a technician or contractor, and close the request on the record.
04
Invoice the money owed. Bill rent and charges against the property, and post to accounts.
05
Read the portfolio. Review requests, maintenance cost, and payments by property.
Who it's for
Who manages property with it.
- Property management companies — Tenants, maintenance, and invoicing across the portfolio.
- Landlords with multiple units — Requests tracked and rent billed on the record.
- Owners' association and facilities managers — Maintenance and charges across a managed building.
- Property managers and accounts — Managers run requests; accounts bill and reconcile.
Works with
The app cluster for property management.
- CRM — Tenants and owners as records.
- Support Tickets — Maintenance requests tracked as conversations.
- Accounting — Rent and charge invoicing posts to the ledger.
- Appointments — Viewings and inspections scheduled.
- Analytics — Maintenance cost and income by property.
FAQ
What property managers ask.
Are tenant maintenance requests tracked?
Yes. A tenant request becomes a tracked ticket with a status, a technician or contractor is assigned, and it's closed on the record rather than forgotten — with the maintenance cost visible against the property, and tenants able to raise and follow a request without an account.
Does it handle rent and charge invoicing?
Yes. Rent and charges are billed against the property and post to the ledger, so income is on the record rather than a spreadsheet someone has to remember to update.
Can I manage many properties or owners?
Yes. Properties, tenants, and owners are records, and many properties or several owners' portfolios stay separated while the whole book is readable — with cost and income visible per property.
How is this different from Real Estate?
Property Management is the operations side — tenants, maintenance, documents, and rent on properties you manage. Real Estate is the sales side — leads, viewings, and closing deals. A firm that both sells and manages uses both.
Which apps does a property manager start with?
Usually CRM and Support Tickets to get tenants and maintenance in order, then Accounting for rent and charge invoicing, with Appointments and Analytics alongside.
Keep every property on the record.
Book a walkthrough with your own properties and tenants, and see requests tracked and rent billed.