SaaS data processing for tenant workspaces, ERP records, public booking, websites, and support.
Tenant data
Tenant records should remain scoped to the correct workspace, branch, user permissions, and subscription context.
Operational records
ERP data may include sales, inventory, procurement, HR, fleet, financial records, attachments, notifications, and audit history.
Public data
Public booking, inquiry forms, tenant websites, guest invitations, and support chat collect customer-facing information for follow-up.
Integrations
Calendar sync, email, SMS, WhatsApp, analytics, payment, and business integrations should follow approved configuration and access rules.
Backups and retention
ERP rollout should define backup planning, file protection, retention, recovery expectations, and deletion review processes.
Security
Role-based access, tenant isolation, logging, HTTPS, validation, and least-privilege operations help protect SaaS and tenant data.
Need a formal DPA for your rollout?
Contact Farexa sales or support to align processing terms, hosting, retention, backups, and integration responsibilities.