Tenant data
Tenant records should remain scoped to the correct workspace, branch, user permissions, and subscription context.
SaaS data processing for tenant workspaces, ERP records, public booking, websites, and support.
This data processing overview explains how Farexa platform data should be handled across tenant isolation, role-based access, operational records, public forms, booking flows, attachments, notifications, integrations, backups, retention, and support operations.
Operational records
ERP data may include sales, inventory, procurement, HR, fleet, financial records, attachments, notifications, and audit history.
Public data
Public booking, inquiry forms, tenant websites, guest invitations, and support chat collect customer-facing information for follow-up.
Integrations
Calendar sync, email, SMS, WhatsApp, analytics, payment, and business integrations should follow approved configuration and access rules.
Backups and retention
ERP rollout should define backup planning, file protection, retention, recovery expectations, and deletion review processes.
Security
Role-based access, tenant isolation, logging, HTTPS, validation, and least-privilege operations help protect SaaS and tenant data.
Need a formal DPA for your rollout?
Contact Farexa sales or support to align processing terms, hosting, retention, backups, and integration responsibilities.