Reservations as appointments
Book against rooms or resources that must be free, with reminders.
Bookings, service, and payment for guests — coordinated, not scattered.
Hospitality ERP that keeps bookings, guest service, and payment together — reservations as appointments against rooms or resources, requests tracked, customers on the record, and takings tied to finance.
Hospitality is a coordination business: a booking here, a guest request there, a payment somewhere else, and a guest experience that suffers every time those don't line up. Farexa keeps them together. Reservations are booked as appointments against the rooms or resources that have to be free, guest requests are tracked rather than lost, customers are records so a returning guest is known, and payment ties back to finance instead of a separate machine reconciled at night.
Where the venue sells food and drink, the POS counter runs on the same platform, so service and sales are one system. Guest requests run like a tracked queue, appointments handle bookable services and resources with reminders, and the day's takings reconcile because they were never separate from the books. For a group, each venue runs its own bookings and sales while an owner reads across them.
It's the operating system for a hospitality business: guests booked, served, and billed on one record, so the experience is smooth and the numbers are already right.
Key features
How Farexa maps to hospitality.
Guest requests tracked
Requests run like a tracked queue rather than getting lost.
Customers on the record
Guests are records, so a returning guest is known.
POS for food and drink
Where the venue sells, the counter runs on the same platform.
Payment tied to finance
Takings tie back to finance, not a separate machine reconciled at night.
Resource scheduling
Schedule bookable services and resources with calendar visibility.
Multi-venue
Run several venues with their own bookings and sales.
Daily takings reconcile
The day's numbers reconcile because service and sales are one system.
How it works
From booking to reconciled takings.
01
Set up venues and resources. Create rooms or resources, services, the POS counter, customers, and payment flows.
02
Take bookings. Reserve rooms or resources as appointments, with reminders to guests.
03
Serve the guest. Track requests, and sell food and drink through the counter on the same platform.
04
Take payment. Settle payment tied to finance rather than a separate machine.
05
Read the day. Takings reconcile and reporting reads by venue.
Who it's for
Who hosts guests with it.
- Hotels and guesthouses — Bookings, guest service, and payment coordinated on one record.
- Resorts and event venues — Resource scheduling and food-and-drink sales together.
- Serviced apartments and lodges — Bookings and requests with takings tied to finance.
- Front-of-house managers and owners — Managers run service; owners read takings by venue.
Works with
The app cluster for hospitality.
- Appointments — Reservations and bookable resources with reminders.
- CRM — Guests as records with history.
- POS — Food-and-drink sales on the same platform.
- Accounting — Takings post to the ledger.
- Analytics — Occupancy, sales, and venue reporting.
FAQ
What hospitality businesses ask.
Does it handle reservations against rooms or resources?
Yes. Reservations are booked as appointments against the rooms or resources that have to be free, with reminders to guests — so you don't double-book a resource, and bookings sit with the guest record rather than a separate calendar.
Can it handle food-and-drink sales too?
Yes. Where the venue sells food and drink, the POS counter runs on the same platform, so service and sales are one system and the day's takings tie back to finance rather than a separate machine reconciled at night.
Are guest requests tracked?
Yes. Guest requests run like a tracked queue rather than getting lost between staff, and because guests are records, a returning guest is known rather than a stranger.
Can a group run multiple venues?
Yes. Each venue runs its own bookings and sales while an owner reads occupancy, sales, and takings across the group.
Which apps does a hospitality business start with?
Usually Appointments and CRM for bookings and guests, then POS and Accounting where the venue sells and needs takings tied to finance, with Analytics for occupancy and sales.
Book, serve, and bill on one record.
Book a walkthrough with your own venues and resources, and see bookings, service, and payment come together.